FAQ

This page provides help with the most common questions about our shop.

What forms of payment do you accept?
Question title
How long does shipping take?
Can I track my order?
Do you sell wholesale?

We accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments through PayPal or ApplePay.

Where do you ship to?

All orders are shipped via USPS. Please allow 2-4 business days for orders to be processed after your purchase is complete.

We typically ship orders in 2-4 business days after they are placed. When your order ships, you will receive an email with a USPS tracking link. Please allow 24 hours for the link to activate.

We primarily sell directly to our customers through our website, but we also sell through a few select boutiques which we screen on a case by case basis. We want to make sure that Ugmonk is a good fit for the companies we work with and that our products are represented well. If you would like more information, please contact us with information about your shop.

Same Day Dispatch

All orders placed before 4pm Monday to Friday are dispatched same day.

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Free & Fast Delivery

A free fully-trackable 2-day delivery service on all orders over $150.

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Exchanges & Returns

You have 30 days from the shipping date to return your purchase FREE OF CHARGE.

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